Last Updated: [2/12/2025]

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At Kaizuken Entertainment, we provide digital creative services such as artwork, illustrations, webcomics, storyboards, animatics, music editing, lyric writing, and other entertainment-related content. Because of the nature of digital and custom-made creative work, all sales and service payments are final and non-refundable.

This Refund Policy is designed to protect our business, prevent misuse, and ensure clarity and fairness for all clients.

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1. No Refunds on Digital or Custom Services

All services provided by Kaizuken Entertainment are custom-made and digitally delivered, meaning once work begins or is delivered, it cannot be returned.

Therefore:

• We do not offer refunds under any circumstances.

• All payments are final, regardless of project stage or client decision changes.

This includes but is not limited to:

• Illustrations

• Artwork

• Webcomic pages

• Storyboards

• Character designs

• Animatics

• Music editing

• Lyric writing

• Design assets

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2. Client Responsibility

Before commissioning any work, clients are responsible for:

• Providing accurate requirements, references, and instructions

• Reviewing work-in-progress updates when provided

• Communicating changes early in the process

Kaizuken Entertainment is not responsible for dissatisfaction caused by:

• Miscommunication

• Changes of mind after work has begun

• Incorrect or unclear instructions from the client

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3. Project Cancellations

If a client chooses to cancel a project:

• No refund will be issued, even if the project is incomplete.

• Any completed work up to the cancellation point may still be delivered at Kaizuken Entertainment’s discretion.

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4. Quality & Revision Policy

We strive to provide high-quality creative work. Revisions may be offered depending on the agreed project terms.

However:

• Revisions are not guaranteed unless explicitly stated in the project agreement.

• Requests outside the original scope may require additional payment.

• A client's dislike of style, interpretation, or artistic direction is not grounds for a refund.

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5. Digital Delivery Confirmation

Once digital files are sent to the client:

• The project is considered completed.

• No refund or reversal will be allowed.

We are not responsible for:

• Lost files

• Download issues caused by the client’s device or connection

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6. Fraud & Chargeback Protection

Any attempt to issue a false claim, dispute, chargeback, or fraudulent refund request will result in:

• Immediate termination of all ongoing services

• Revocation of usage rights for delivered work

• A legal response if necessary to protect our business

We maintain complete documentation and proof of work for all clients to defend against false claims.

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7. Exceptions

Kaizuken Entertainment does not provide refunds for any reason, including but not limited to:

• Change of mind

• Displeasure with artistic style

• Misunderstanding of the service

• Unrealistic expectations

• Delays caused by the client

• Failure to provide required assets or instructions

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8. Policy Enforcement & Legal Protection

This Refund Policy exists to protect Kaizuken Entertainment from:

• Misuse of services

• Fraudulent clients

• False claims

• Legal disputes

By commissioning or purchasing any service from us, you legally agree to this no-refund policy and waive any right to dispute charges based on dissatisfaction or misunderstanding.

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9. Contact Us

For questions about this Refund Policy, you may reach us at:
Kaizuken Entertainment
Email: [kaizukenmail@gmail.com]

Thank you for respecting our policies and supporting our creative work.